Extensions
The City of Crowley allows up to 3 extensions per year. Once your bill is past due you may apply for an extension. There are 2 ways you may apply for an extension.
- You may apply for an extension in person at one of our counters. Only persons listed on the account may apply for the extension (I.D. is required for verification)
- You can login to your secured account through our online bill pay and submit a request.
- Make sure that you select "Service request" and then under "select service" choose Extension
- Do Not Choose "Schedule a Payment"
- THIS IS NOT A PAYMENT ARRANGEMENT, SERVICES WILL STILL BE DISCONNECTED IF NOT SCHEDULED BEFORE THE DISCONNECT DATE.
- Payments scheduled after the disconnect date will not prevent services from being cut off for non-payment.
