Utility Customer Service

Duties


Utility Customer Service is a branch of the Finance Department.
Duties include:
  • Billing and payment collections for water, wastewater and solid waste services
  • Disconnecting and/or transferring existing services
  • Processing applications for new service
  • Processing service order requests from utility customers 

Mission


Our mission is to efficiently assess and collect payments for the utility and city services including:

Online Bill Pay


Online utility payments are now available. This convenient service is available 24 hours a day.

Fee


There is a $3 charge per transaction.

Pay by Telephone


Residents may now pay their utility bill by phone with Visa or MasterCard by calling 1-855-584-1277. The customer will need to know their account number.

Fee


There is a $3 convenience fee charge.