Utility Customer Service
Mission
Our mission is to efficiently assess and collect payments for the utility and city services including:
- EMS subscription
- Recycling
- Residential solid waste
- Wastewater
- Water
Online Bill Pay
Online utility payments are now available. This convenient service is available 24 hours a day. Click here to pay online now.
Pay by Telephone
Residents may now pay their utility bill by phone with Visa or MasterCard by calling 1-855-584-1277. Customers will need to know their account number.
Duties
Utility Customer Service is a branch of the Finance Department.
Duties include:
- Billing and payment collections for water, wastewater and solid waste services
- Disconnecting and/or transferring existing services
- Processing applications for new service
- Processing service order requests from utility customers